Our Vision

Our vision, mission and values

Our Vision

A community where every person is valued, cared for and supported at every stage of life.

We work to achieve this vision by providing essential supports for people at challenging times in their lives and by advocating for systemic change to remove the root causes of inequality and disadvantage that constrain the well-being and development of individuals, families and communities.

Our Mission

Making a difference by empowering people, creating change and strengthening communities.

We understand, respect and respond to the needs of those who struggle with the challenges of homelessness and domestic abuse and we support older people towards healthy and active ageing.

Our Values

COPE Galway Strategy 2025 Values

Our values and beliefs

Our values guide our actions and offer clarity of approach to our interactions with clients, colleagues, and others in the community.

Community

We value the involvement and support of our community and the trust the community places in COPE Galway to respond effectively and with empathy to the needs of vulnerable people.

Rights

We take a rights-based approach to achieving social justice and equality and to supporting clients in the vindication of their rights.

Respect

Our way of working is non-judgmental and grounded in compassion, understanding and empathy because we respect the dignity and humanity of each person with whom we engage. We respect and support the right of each person to self determination; to use their voice and make choices within a system that has limitations. We work from an assets-based and person-centred approach, recognising that each person has attributes and strengths that make positive differences in their lives.

Professionalism

We value professional practice that is grounded in empowerment, ethics, competence, honesty, integrity, and
compassion. We value the clarity and effectiveness that professionalism brings to our diverse and complex
relationships. We value the role that our professionalism plays in helping us maintain good governance, compliance,
and accountability. Professionalism supports us in achieving, maintaining, and improving the quality of our services and supports for our clients and community.

Hope

We value hope’s motivating energy and ambition. Hope inspires us to work for a better version of Galway and of Irish
society. Hope motivates our determination and tenacity in advocating for rights and systemic change and in providing effective services and supports for our clients.

Safety

We value the right of each person – our clients, our staff, our volunteers, our community – to safety and security. This determines how we support and equip our clients to make effective choices that focus on creating safe spaces
and conditions for living within the community in Galway and to maintain safe working environments for our staff and volunteers.

COPE Galway Strategy
2020-2025

Making a Difference: Empowering People, Creating Change, Strengthening Communities