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Our Trauma Informed Approach

At COPE Galway, we are committed to providing the best possible support to people community who use our services. That is why we have embedded a trauma informed approach to how we deliver services, how our teams work together, and in everything we do as a community-based organisation.

Trauma Informed Practice (TIP) is an evidence-based approach to working with people who have experienced trauma. It recognises that every person experiences trauma in their lives and acknowledges that the people who access our services will likely have experienced higher levels of trauma than the general population. 

Trauma Informed Practice helps us create safer, and more empowering environments for everyone we support and work with.

Embedding a trauma informed.

Being trauma informed means we work to understand how trauma can influence people behaviour, reactions and their relationships with others.

It means we listen and respond in ways that reduce the risk of triggering and retraumatising them, and help build trust, promote healing and provide safe and environments for our clients, volunteers and staff.

It is an ongoing journey. We will keep learning, listening, and improving so that COPE Galway continues to be a place where people feel safe, respected, and supported, no matter what they’ve been through.

We embarked on this journey to becoming a fully trauma informed organisation in 2021. This included:

Providing trauma informed practice and supervision training for all staff, and offering training to our volunteers.
Building TIP into our strategic goals and leadership.
Reviewing our organisational culture and reflecting on how we create safe spaces and environments for everyone.
Ongoing learning and reflective workshops to continue adapting and improving how we support people.

Our approach to becoming a trauma informed organisation is guided by the six core principles of TIP.

Safety

Trustworthiness & Transparency

Peer Support

Collaboration & Mutuality

Empowerment, Voice & Choice 

Cultural, Historical and Gender

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