Helping Hands at Home Volunteer

Role Overview
Support an older person to remain living at home independently through a weekly visit
Hours/Duration
1 visit of up to 2 hours per week (Monday to Friday – Day & Time flexible)
Role Details
Apply Before:
COPE Galway Service:
Senior Support Service
Location:
Galway city
About COPE Galway

COPE Galway believes in the principle of every person having a home which meets their needs. Our vision is an improved quality of life, in a home of your own for people affected by homelessness, women & children experiencing domestic violence and older people. We believe communities have a very important role in assisting us with our mission. Volunteering is one very important way in which our community can help us in our work.

Service Description

COPE Galway provide a range of services for older people in Galway City: Community Catering Meals on Wheels; Sonas Day Centre in Mervue; our Community Support projects in the City Centre and Renmore and 12 community based lunch clubs – run by local groups and volunteers. Our mission is to support healthy independent ageing at home.

Volunteer Role Description:

By supporting an older person to remain living at home independently through a weekly visit – you will provide practical help with household tasks; befriending support to reduce isolation and access to information where needed.  Many of the older people we work with have limited family support to assist in these areas – this volunteer role will help to ensure that their home environment is a positive one. Loneliness is a serious health risk and a volunteer visit of just two hours a week can make a huge difference in addressing the isolation experienced by an older person.

Responsible to: Coordinator of the Helping Hands at Home Project

Minimum Commitment:

6 Months

Main tasks:

  • Provide weekly practical support for an older person
  • Establish a professional, supportive relationship with assigned older person
  • Provide help with basic daily household tasks, cleaning, tidying, shopping,
  • To be an advocate for the older person where necessary. This might mean making a phone call on their behalf, helping them fill in a form or identifying a support issue with COPE Galway staff
  • To support the older person to integrate in their community – such as encouraging them to join local groups and initiatives for older people where possible
  • Participate  in all mandatory training  and work within the guidelines set out by COPE Galway
  • Attend and participate in quarterly group support meetings with fellow Helping Hands at Home volunteers and project coordinator
  • To contact our office if there are concerns for the older person’s health, safety or welfare

Person specification:

Core competencies/skills required

  • Ability to interact sensitively and build strong, supportive working relationships.
  • Ability to communicate effectively
  • Strong listening skills
  • Interpersonal and team work skills
  • Ability to respond in a professional manner to challenging and stressful situations
  • A commitment to principles of diversity and inclusion

Qualities

  • Friendly, enthusiastic manner
  • Ability to demonstrate respect and empathy to clients
  • Have an understanding and respectful attitude
  • Reliable & punctual

Level of English required: Fluent

Induction and Training:

The volunteer will receive induction training prior to starting the role. Further mandatory training will be provided if it is deemed necessary for the role.

Support and Supervision:
  • The project coordinator will provide one to one support
  • Group support meeting each quarter
Benefits:
  • The opportunity to make a positive difference in the lives of the clients who use our Services
  • The opportunity to gain practical experience in this role
Expectations:
  • The volunteer agrees to fulfil the role as outlined in the volunteer role description
  • The volunteer agrees to abide by Cope Galway’s Policies and Procedures
  • The volunteer will abide by COPE Galway’s Confidentiality Statement
  • The volunteer will make a commitment of 6 months to this role
Recruitment process:
  • Submit an application for the role
  • Screening – once the application form is received and the applicant is considered a suitable match for the role, the applicant will be invited to an Interview
  • The interview will take place in the relevant service. Successful applicants will be offered the volunteer role subject to 2 Reference Checks from Irish referees and Garda Vetting
  • Induction and Orientation will be provided prior to commencement
  • Trial period – volunteers commencing with COPE Galway are subject to a trial period

How to Apply

There are three ways you can submit your completed volunteer application form to us.

Email your completed application form to volunteer@copegalway.ie

Post or bring in your application form to Volunteer Office, COPE Galway, Calbro House, Tuam Road, Galway.

Submit your application using the online form below.

Submit your completed application.

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