Service Impact in 2023

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3,427 People

supported by COPE Galway Homeless, Domestic Abuse and Senior Support Services

1,278

948 adults and 330 children supported by our Homeless Services.

1,157

960 women and 197 children supported by our Domestic Abuse Service.

992

Older people supported by our Senior Support Service. 82,647 meals delivered.

“Behind every number lies a unique person – a child, a teenager, an adult, each with their own unique story; their own hopes and dreams.”

In 2023, increased demand for our services, combined with growing and complex challenges, stretched our resources to the limit. While our clients showed dignified courage and strength of spirit, Our People (staff and volunteers) demonstrated exceptional adaptability and commitment in delivering person-centred, trauma-informed and demand-responsive services. 

Homeless Services

1,278

people in Galway who were homeless or at risk of becoming homeless

948

Adults

330

Children

156

Families

713

Single Person Households

Homeless Service in 2023

In 2023, Galway continued to experience a housing crisis that saw unprecedented numbers of families and individuals without a place to call home. Many remained in homeless situations for longer, due to the chronic shortage of affordable and appropriate housing. 

Despite severe staffing challenges, our skilled team continued to build positive, professional and trauma-informed relationships with clients. We pulled together to ensure our clients received the services they so urgently needed.

COPE Galway redesigned the structure of our Homeless Service so that it supported our service to work to its fullest potential. This meant always keeping the client journey front-and-centre, in a way that complements and incorporates Trauma Informed Practice. 

“When I heard that I would have my own home, I just couldn’t believe it. I nearly fell off my chair! The first thing I thought of was my mother – she’s looking down on me. Now I have a place I can call my own, where my child can come and visit.”

James, Fairgreen Hostel Client

Domestic Abuse Service

1,157

960 women and their 197 children who are impacted by domestic abuse

123

Women admitted to refuge with 131 children

1,303

Outreach appointments for 257 clients

395

Court appointment with 244 women

7,257

Crisis and support calls

The day I came here I was terrified. I will always remember, the lady on the line at Modh Eile House stayed with me until I got here. No one has ever done that for me before. I struggle to express how incredible that support was – having someone there for you.”

Maeve, Modh Eile House Client

Senior Support Services

992

older people in Galway supported towards healthy, independent ageing at home.

82,647

Meals delivered to homes, lunch clubs and COPE Galway services

317

Individuals availed of our community activities and support

332

Volunteer befriending visits to 14 older individuals.

2,683

Supported through FEAD Programme

For us, it’s a massive comfort to have this service. It would be difficult, if we didn’t have Sonas; not to have that space. It really brings happiness to my life.”

Gerry, Sonas Social Centre Client

As an innovative social enterprise, Meals4Health has been making strides in providing nutritionally appropriate, affordable, and convenient kidney-friendly meal options. In 2022, we developed renal diet meals. Our team works closely with healthcare professionals to ensure the meals are tailored to the individual’s unique needs.

“Meals4Health has been very generous with their time in working to adapt recipes to ensure their meals are safe for patients with kidney disease, who need to limit their intake of salt, potassium and phosphate without compromising on taste… The patients I have spoken to have given great reports on the taste of the meals from Meals4Health and love the convenience of being able to order online or by phone.” 

– Mary Horan, Renal Dietitian, Tallaght Hospital. 

Read Our 2023 Annual Report & Audited Accounts

2023 COPE Galway Annual Report & Accounts

Download and read our 2023 COPE Galway Annual Report.

2023 COPE Galway Audited Accounts

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