Family Support Service

Supporting families who are homeless or at risk of becoming homeless

Accessing Family Support Service During COVID-19

Our Family Support service is currently operational with COVID-19 prevention, control and social distancing measures in place.

Access to the service is by phone and appointment basis only.

Clients, or anyone looking to access the service, are advised to first call 091 527 571 or email familiessupport@copegalway.ie to make an appointment if needed.

Support and services or families

If your family is homeless, or at risk of homelessness, we offer support and services to help you.

We understand that every family’s situation is complex and unique to them. When you contact COPE Galway for support, our key workers will work with you to assess your particular situation and support you in mapping your pathway out of homelessness.

If you are a single person or a couple who is homeless or at risk of becoming homeless, go to support for individuals page for information about available services and support.

Who is the service for?

Families who are at risk of becoming homeless.

Families who are homeless and have registered as homeless by their local housing authority.

Who is the service for?

  • Families who are homeless and have been assessed as homeless by their local housing authority.
  • Families who are at risk of becoming homeless.
  • Families who need information and support in relation housing difficulties that could potentially put them at risk of becoming homeless.

Referral Process

If your family is at risk of homelessness or currently homeless, get in touch with our Family Support Service. You can call the service during opening hours or email us at familiessupport@copegalway.ie.

Steps to take if your family is homeless

Present to the Housing Department of your local authority

If you and your family are homeless in Galway, the first thing you must do is to present to the relevant Galway City or County housing department and advise them that you are homeless.

Your family needs to be assessed at homeless with your local council to be eligible for available homeless services and support.

If you are assessed as homeless and referred to our Family Support Service for emergency accommodation we can;

  • Organise a placement in emergency accommodation
  • Work with and support you and your family to find and secure a new home
  • Support you to sustain your tenancy and avoid becoming homeless again

Contact Family Support

ADDRESS

COPE Galway Family Support Services,
Lower Ground Floor
Calbro House
Tuam Road
Galway

OPENING HOURS

8:00am to 4:30pm (Mon-Fri)

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